KIMBERLY RYAN Current Job Vacancy in Nigeria: Program & Innovation Analyst

Job Title: PROGRAM & INNOVATION ANALYST

Location: Abuja
Type: Full time Posted on 04 Jul-2011
Job Opening ID: 93

Job Opening Status: In-progress

Date Opened: 04 Jul-2011

Roles and Responsibilities

-To effectively manage the organisation’s relationships with relevant external research bodies;
-To maintain a comprehensive and up to date knowledge of developments in policy and practice in relation to the ICT Industry;

-To effectively manage strategic level projects to budget and schedule and to meet their objectives and outcomes;
-Business case development for new product opportunities (build/buy/partner) or market entry strategies;
-Define product and segment specific research to understand the competitive landscape, customer segmentation, and customer satisfaction drivers;
-Develop business plan, including strategic requirements, pricing; costs, revenue forecasts; capital costs, profit. Analyze and define roles and responsibilities of all ecosystem players, distribution channel alternatives and develop go-to-market strategies that diversify/grow and/or simplify sales and ultimately provide a superior customer experience. Strategies will be assessed based on what the Company will build, partner or buy based on agreed upon criteria, including risk/return, market materializing for adoption and competitive alternatives;
-Work closely with internal/external facing teams to develop marketing strategy and messaging for new/existing products such as: out-of-box experience / on-boarding, user education / tips, feature nomenclature, in-product help / tutorial requirements, feature tours, etc;
-Track consumer feedback, customer care, customer satisfaction, dashboards and metrics to measure success and engagement of new and existing products;
-Attend industry trade shows and Product conference calls with appropriate departments;
-Drive product evolution and develop customer/stakeholder segmentation strategies — evaluating product enhancements and customer change requests against strategic product direction, agreed upon contractual commitments and target markets.

Skill Set
-B.Sc, M.Sc, Professional qualifications;
-Previous experience or exposure to research, consulting, and/or corporate development and/or experience in ICT industry is considered a plus;
-Experience in the selection and application of a range of methodologies for data collection, input, analysis and reporting;
-Excellent communication and report writing skills, and in particular the ability to produce very clear, concise and accurate written copy and graphic material for a range of readers, responding to individual needs;
-The ability to work confidently and productively on own initiative, and to manage a diverse
and demanding workload to set timescales and deadlines.

Work Experience: At least 5 years.

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