Niche Konsult is primarily a software development and maintenance
company driven by highly focused individuals and processes committed to
delivery of the most qualitative products and services.
Job Title: TECHNICAL SUPPORT OFFICER
Job Location: Abuja
Job Location: Abuja
Responsibilities
Investigates and resolves computer software and hardware problems of users.
Receives telephone calls from users having problems using computer software and hardware or inquiring how to use specific software, such as statistical, graphics, data base, printing, word processing, electronic mail, and operating systems.
Receives telephone calls from users having problems using computer software and hardware or inquiring how to use specific software, such as statistical, graphics, data base, printing, word processing, electronic mail, and operating systems.
Answers questions, applying knowledge of computer software, hardware, and procedures.
Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software, or by listening to and following instructions.
Determines whether problem is caused by hardware, such as modem, printer, cables, or telephone.
Talks with coworkers to research problem and find solution.
Talks to programmers to explain software errors or to recommend changes to programs.
Calls software and hardware vendors to request service regarding defective products.
May test software and hardware to evaluate ease of use and whether product will aid user in performing work.
May write or revise user training manuals and procedures.
May develop training materials, such as exercises and visual displays.
May train users on software and hardware on-site or in classroom.
May install software, and peripheral equipment.
May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied.
Calls software and hardware vendors to request service regarding defective products.
May test software and hardware to evaluate ease of use and whether product will aid user in performing work.
May write or revise user training manuals and procedures.
May develop training materials, such as exercises and visual displays.
May train users on software and hardware on-site or in classroom.
May install software, and peripheral equipment.
May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied.
Qualifications and Requirements
Interns are encouraged to apply.
Must have a minimum of OND in Computer related discipline.
Must be smart and driven.
Must be thirsty for knowledge.
Must be Intuitive and inquisitive.
Must be a team player with good interpersonal skills.
Must have a minimum of OND in Computer related discipline.
Must be smart and driven.
Must be thirsty for knowledge.
Must be Intuitive and inquisitive.
Must be a team player with good interpersonal skills.
Method of Application
Send CVs and resumes to:
By Email: sales@nichekonsult.com
By Post
Niche Konsult, PO Box 8280, Wuse, 900003, Nigeria
Niche Konsult, Suite C8,Shafa Plaza, Wuye, Abuja, FCT.
By Email: sales@nichekonsult.com
By Post
Niche Konsult, PO Box 8280, Wuse, 900003, Nigeria
Niche Konsult, Suite C8,Shafa Plaza, Wuye, Abuja, FCT.
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