Standard Chartered Bank Nigeria –
We attract talented individuals. Not only can they give you the benefit of
their experience, they also reveal a closer, more personal look at the wide
range of global opportunities we offer. At the core of the Group’s people
strategy is our focus on employee engagement. Engagement is a key driver of
productivity and performance, which creates the foundation of our performance
culture. We encourage and focus on the behaviours that bring out the very best
from every employee, assessing their performance not just on results but on how
those results were achieved. To further embed these behaviours we have a
remuneration programme in place, carefully designed to incentivize our
employees to live our values every day.
We are recruiting to fill the following position:
Job Title: PERSONAL FINANCIAL
CONSULTANT
Job ID: 422386
Job Function: Consumer Banking
Location: Lagos
Job Description
The role holder is responsible for managing the customer service function to
ensure the delivery of quality service to customers, the projection of a
professional and warm image, maintenance of operational controls and
improvement in operational efficiency.
To acquire, grow and deepen customer relationships in the Wealth segment and
SME segment through excellent service delivery, with special focus on the
analysis of their personal financial as well as investment needs and
objectives.
Key Roles & Responsibilities
The role holder is responsible for driving profitable volume growth through new
business acquisition and maximizing every customer (both new and existing)
engagement.
The focus will be on the General Mass Market segment, uncovering customers’
needs and providing them with the right product & service solution from the
full range of Consumer Banking products offered.
In addition to acquiring new to bank customers, the role holder will manage an
assigned portfolio of high value customers segment to further deepen existing
relationships and grow share of wallet / potential value within the Bank.
Must be customer centric and provide excellent customer service to complete
customers’ experience.
Qualifications & Skills
Minimum of a 2nd Class degree in a relevant course.
3-5 years sales experience in a similar role
Strong sales and relationship management skills
Good Communication and Interpersonal skills.
Role holder is expected to have some knowledge and experience in offering a
range of products to meet customers’ needs but is unlikely to have the full
knowledge and experience to offer all Consumer banking products.
Click here to Apply
Deadline: Friday,
28th of March, 2014.
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