AIRTEL Current Recruitment: Zonal Network Coordinator

  
Job Code: 7001
Job Title: ZONAL NETWORK COORDINATOR – NORTH BASIN & SOUTH DELTA

Job Purpose

To coordinate, control, manage, support and track day to day network operations in the Zone to ensure optimal network availability, coverage, maintaining target network KPI’s to deliver plus one network quality. Providing local network support for both the Sales and marketing team in the Zone to ensure that network impacting issues are proactively resolved, delivering Operational excellence and +1 Network Experience.

EXPECTED END RESULTS

Supporting Activities

-Day-to-day management of all Zonal Network Operations & Maintenance Strategic Partners (SPs) to deliver optimal availability and QoS;

-Support the Operational Interface to both internal and external stakeholders especially Commercial teams to ensure customer issues are resolved within acceptable KPIs;

-Tracking Zonal Network performance (Various KPIs and Network Availability);

-Ensure that special task/project required by HQ Technical is carried out in the region;

-Closely working with E//MS Team to develop processes to prevent/reduce network failures;

-Supporting the validation of CAPEX request from SPs;

-Tracking and ensuring that ISM vendors deliver on SLAs;

-Ensure SAQ activity is up to date (Rental renewal and lease payments) with Regional Finance
Management of security and community issues that are beyond the MS to ensure network is not impacted negatively;
-Initiating and ensuring implementation of preventive maintenance activities by SP Team in order to improve network performance;

-Manage all Power improvement projects and ensuring OPEX saving initiatives are effectively implemented in the region;

-Audit and support regional spares management to ensure availability of both critical and non critical spares at the regional warehouses;

-Centrally co coordinating ISM project in conjunction with the regional heads;

-Prepare and manage the annual Zonal operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria (Financial);

-Direct Annual Regional Operating Plan compilation for Airtel Nigeria Networks;

-Direct achievement of Annual Regional Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments
Ensure Key focus on recurring Operating Expenditure;

-Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management)
Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly;

-Identify, document and implement pertinent processes procedures and policies that will continually improve operational efficiency;

-To ensure that all network facilities are maintained in adherence to global best practices.

Regulatory Compliance

Ensure that all activities of Operations and Maintenance in the Zone adhere to corresponding regulatory requirements in daily operations.

Partner Management

-Ensure all processes for effective management of Partners;

-Ensuring that Zonal SP requirements receive the necessary support from both the network local and central teams;

-Build a capable and motivated team at Airtel Nigeria to create a high performance team environment;

-Develop and motivate team members through structured training and on the job coaching;

-Establish performance expectations and regularly review individual performance.

SKILLS & KNOWLEDGE

Educational Qualifications & Functional / Technical Skills

-Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus);

-Sound knowledge of Mobile Network O&M.

Relevant Experience (Type of experience and minimum number of years)
years managerial experience in a GSM/mobile company;
-With at least 2 years senior management experience in an area of network operations.

Other Requirements (Behavioural etc.)

-Analytical and Presentation skills
-Strategic negotiation skills
-Entrepreneurial disposition in decision making and managing resources
-Logical decision making abilities
-Flexible and dedicated
-Ability to innovate and deliver value to business
-Ability to manage an outsourcing partner to effectively deliver on service level agreements
-Ability to motivate and lead both internal and external partners
-Impeccable integrity and character
-Go-getter
-Communication Skills
-Cost, process and automation Innovation.

Click here to Apply