A. BRANCH OPERATIONS
Job Title: ZONAL OPERATIONS TEAM LEAD
Location: Port Harcourt
Duties and Responsibilities
-Ensure hitch free services and seamless service delivery in the branches;
-Ensure operational improvement and cost control;
-Follow up on branches’ requests e.g. malfunctioning tools and equipments that have not received attention or approvals to ensure conclusive resolution;
-Visit branches regularly to observe and identify issues that require urgent attention and also ensure compliance to laid down processes and policies;
-Enhance team performance in catchment branches to achieve quality customer service delivery.
Qualifications and Experience
-A first degree and a post graduate degree from a reputable university;
-Relevant professional qualification i.e. ACCA/ACA/ACIB will be an advantage;
-Minimum of 5 years cognate banking experience.
Persons Specifications
-Sound knowledge of generally accepted accounting principles and group accounting policy;
-Must possess a good knowledge of risk management (with special emphasis on operational risk management);
-Must have a customer service orientation and people management skills.
Job Title: HEAD, CASH MANAGEMENT
Location: Lagos
Duties and Responsibilities
-Define and set vault limit for branches;
-Manage the outsourced bullion service and ensure performance of vendor to Service Level Agreement (SLA);
-Represent the bank at various functions on issues relating to cash management;
-Review and authorize transactions within applicable limit;
-Ensure up to date proof and reconciliation of all cash management GLs.
Qualifications and Experience
-A first degree and a post graduate degree from a reputable university;
-Relevant professional qualification i.e. ACCA/ACA/ACIB would be an advantage;
-Minimum of 5 years cognate banking experience.
Persons Specifications
-Must have a broad understanding of cash management and banking operations;
-Must have an understanding of generally accepted accounting principles;
-Should have strong analytical and problem solving skills;
-Must have good numeric skills.
B. HUMAN CAPITAL MANAGEMENT
Job Title: HEAD PERFORMANCE AND REWARD
Duties and Responsibilites
-Review of processing and payment of salary and allowances;
-Conduct and participate in salary surveys and interpret salary data;
-Analyze data from salary survey sources to determine competitiveness both internally and externally;
-Coordinate the definition of performance targets and document key performance indicators (KPIs) for the appraisal period;
-Form the basis for measuring and rewarding employee performance within the organization;
-Review and administration of staff loan policy for the Bank.
Qualificatons and Experience
-A first degree from a reputable university;
-A post graduate degree i.e. MBA/M.Sc/ ACA will be an advantage;
-Minimum of 4 years post NYSC experience.
Persons Specifications
-Must have a customer service orientation and people management skills;
-Must have a sound knowledge of HR principles and practices;
-Must have the ability to handle superior level of confidentiality concerning employee information;
-Must have a high proficiency level in MS Excel;
-Should possess high numeric and analytical skills.
Job Title: HEAD, LEARNING AND DEVELOPMENT
Duties and Responsibilites
-Conduct surveys to identify training needs across the bank;
-Analyse and compile individual training needs and plan appropriate training;
-Develop and implement training plans for all levels based on required skills;
-Maintain and regularly update a database of internal and external facilitators;
-Prepare annual training programmes based on level and function;
-Organise training for all staff based on individual needs assessment and career path.
Qualificatinos and Experience
-A first degree from a reputable university;
-A post graduate degree i.e. M.Sc / MBA will be an added advantage;
-A relevant professional qualification i.e. CIPM or CIPD will be an added advantage;
-A minimum of 6 years post NYSC experience at Supervisory level and 1 year in core human resources.
Persons Specifications
-Organisation Design & Development;
-Customer Service;
-Oral & Written Communication;
-Problem Solving;
-Interpersonal;
-Negotiation & Strategy.
Job Title: HR GENERALIST
Duties and Responsibilites
-Manage the bank’s Human Resource Information Systems (HRIS);
-Organise recruitment and staffing logistics;
-Carry out employee orientation and on-boarding activities;
-Coordinate the implementation of services, policies, and programs through Human Resources staff;
-Assist and advise managers about human resources issues.
Qualifications and Experience
-A first degree from a reputable university;
-A post graduate degree i.e. M.Sc / MBA will be an added advantage;
-A relevant professional qualification i.e. CIPM or CIPD will be an added advantage;
-A minimum of 3 years post NYSC experience.
C. INSPECTION
Job Title: INTERNAL AUDITORS/ INVESTIGATION OFFICERS X 15
Duties and Responsibilites
-Comprehensive inspection of bank branches & business units and generation of exception reports to management;
-Conduct spot investigation of fraud detected during the branch comprehensive inspection and other irregularities observed to have contravened the bank’s operational guidelines;
-Periodic snap checking of branch operations;
-Investigation of frauds and forgeries, errors, complaints and other irregularities with a view to ascertaining causes, effects etc and making appropriate recommendation to management;
-Making recommendations to Management on preventive and fraud proof operational methodologies with the view of reducing/eliminating incidences of fraud / forgeries and armed robbery.
Qualificatinos and Experience
-A first degree from a reputable university;
-An MBA would be an added advantage;
-A professional qualification i.e. ACA or ACIB;
-At least 3 years in banking operations/audit experience.
Persons Specificatinos
-Must have excellent leadership, interpersonal and communication skills;
-Must be result oriented and have good sense of judgment;
-Should be attentive to details;
-Must be willing to travel at short notices.
Job Title: INFORMATION SYSTEMS AUDITOR
Duties and Responsibilities
-Conduct a system review of all installed applications in the bank;
-Review established strategies that will provide assurance that the bank’s information services resources are efficiently and effectively utilized and protected;
-Develop and maintain audit programs to reflect changes in operations, technologies, risks and audit standards or techniques;
-Work directly with IT staff to review/create/enhance procedures and controls;
-Assist with monitoring application development process for information systems projects.
Qualifications and Experience
-A first degree in computer science/information technology/electrical engineering from a reputable university;
-Must have a professional qualification i.e. MSCE, CISA, CISM;
-At least 2 years experience in systems audit experience/network infrastructure audit.
Person Specifications
-Must have the ability to use ACL Audit tools for Revenue Assurance purposes;
-Should have a specialization in network infrastructure audit;
-Must be result oriented and have a god sense of judgment;
-Must be attentive to details and have good report writing ability.
D. LOAN REVIEW
Job Title: HEAD, WATCH LIST/FOLLOW-UP & IMPLEMENTATION UNIT
Duties and Responsibilities
-Develop a strategic NPL review plan that ensures all zones/branches are reviewed at least twice every quarter;
-Follow up with units/branches and ensure implementation of the committee’s decisions;
-Develop training highlights from gaps noted during reviews for management information and KSS;
-Provide accurate and timely portfolio of the Bank’s NPL.
Qualifications and Experience
-A first degree from a reputable university;
-Must be a member of Risk Management Association of Nigeria;
-A relevant professional qualification will be an advantage;
-Must have a minimum of 5 years experience in credit risk management.
Persons Specifications
-Must have excellent leadership, interpersonal and communication skills;
-Must be result oriented and have a good sense of judgment
Job Title: LOAN REVIEW TEAM LEADER
Duties and Responsibilities
-Develop an innovative loan portfolio review strategies that provide management with timely risk asset information;
-Classify risk asset portfolio in line with the CBN prudential guidelines;
-Carry out collateral status verification review to ascertain adequacy;
-Ensuring that all reviewed loans are in accordance with the credit policy.
Qualifications and Experience
-A first degree from a reputable university;
-Must be a member of the Risk Management Association of Nigeria;
-A relevant professional qualification will be an advantage;
-Must have a minimum of 5 years experience in Credit Risk Management.
Persons Specifications
-Excellent leadership, interpersonal and communication skills;
-Must be result oriented and have a good sense of judgment.
E. GENERAL SERVICES
Job Title: MAINTENANCE MANAGER
Duties and Responsibilites
-Manage activities around the maintenance of all bank’s equipments and facilities;
-Keep adequate records of maintenance and repair of all equipments and facilities;
-Conduct appraisal of cost estimates;
-Review service completion forms;
-Manage invoices of maintenance vendors.
Qualifications and Experience
-A first degree from a reputable university;
-A minimum of 3 years cognate experience.
Person Specifications
-Must be able to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems;
-Must have the ability to plan and organize agreement review discussions;
-Must possess a good knowledge of administrative rules and regulations.
Job Title: PROJECT MANAGER
Duties and Responsibilities
-Plan and implement branch improvements and expansion projects;
-Supervise general building maintenance of the Bank;
-Liaise with vendors to ensure quality and timely service delivery;
-Coordinate and execute rehabilitation of branches;
-Supervise evaluation of completed works and arrange payments.
Qualifications and Experience
-A first degree from a reputable university;
-A post graduate degree in any relevant discipline and a professional certification will be an added advantage;
-A minimum of 3 years cognate experience.
Persons Specifications
-Must have good project management skills;
-Must have the ability to analyze technical drawings, bill of quantity and other technical reports;
-Must be proficient in computer aided design tools;
-Must possess a good knowledge of administrative rules and regulations.
Job Title: HEAD SUPPORT SERVICES
Duties and Responsibilities
-Supervise regional stores, mail service function, fleet services, travel and protocol functions and branch expansion services;
-Monitor preparation of monthly returns from the stores;
-Manage the budgeting process for the group;
-Enforce adherence to turnaround time for attending to internal requests;
-Attend to requisitions from regional stores.
Qualifications and Experience
-A first degree from a reputable university;
-A post graduate degree in any relevant discipline and a professional certification will be an added advantage;
-A minimum of 7 years relevant experience in contract and procurement management.
Person Specifications
-Must have the ability to successfully negotiate rates, terms and conditions of agreements;
-Must be able to contemplate and propose viable alternatives;
-Must have the ability to plan and organize agreement review discussions;
-Must be able to collaborate with vendors and legal counsel to resolve agreement issues.
Job Title: CENTRAL SECURITY OFFICER
Duties and Responsibilities
-Manage safety and security policy and monitor compliance at the head office of the bank;
-Ensure improvement in safety and security operations;
-Provide safety and security tips/ guidelines, to all bank personnel at the head office;
-Ensure adequate security protection strategy for the executive management of the bank;
-Install security devices and settings at all bank facilities.
Qualifications and Experience
-A first degree from a reputable university;
-A minimum of 3 years cognate experience in safety and security;
-Prior military or paramilitary experience will be an added advantage.
Preson Specifications
-Must have detailed security operations and management skills;
-Must have a sound knowledge of generally accepted investigation and protection principles;
-Must have the proven ability to manage multiple tasks with frequent interruptions;
-Must have detailed investigation skills and crisis management skills;
-Must understand the public law enforcement practices;
-Should have the ability to communicate effectively in both crisis and non crisis situation.
Job Title: FLEET OFFICER
Duties and Responsibilities
-Keep adequate records of motor vehicle usage;
-Keep adequate records of vehicle repair and maintenance;
-Manage all the activities around vehicle maintenance;
-Ensure update of maintenance schedule;
-Liaise with vehicle maintenance vendor to ensure due maintenance;
-Communicate details of registered/ pre-qualified vendors to branches.
Qualifications and Experience
-A first degree from a reputable university;
-A minimum of one year post NYSC experience.
Person Specifications
-Must have the ability to read and comprehend technical manuals;
-Must have a working knowledge of MS Excel and Word;
-Must have automobile repair and mechanical skills;
-Must have a good knowledge of administrative rules and regulations;
-Should have the ability to provide input to business processes re-engineering, implementation of new system.
Job Title: MAINTENANCE OFFICER (MECHANICAL)
Duties and Responsibilities
-Manage activities around the maintenance of all bank’s equipments and facilities;
-Receive and review service completion forms;
-Conduct appraisal of cost estimates;
-Manage invoices of maintenance vendors.
Qualifications and Experience
-A first degree from a reputable university;
-A minimum of one year post NYSC experience
Person Specifications
-Must have the ability to read and comprehend technical manuals;
-Must have a working knowledge of MS Excel and Word;
-Must have automobile repair and mechanical skills;
-Must have a good knowledge of administrative rules and regulations;
-Should have the ability to provide input to business processes re-engineering, implementation of new system.
Job Title: BRANCH EXTENSION OFFICER
Duties and Responsibilities
-Receive report from vendors to ensure efficiency, quality, and timely delivery in services rendered to the bank;
-Supervise and execute repainting of branches;
-Value completed works and arrange payments;
-Perform day-to-day supervision of building contractors;
-Facilitate branch request for management approval.
Qualifications and Experience
-A first degree from a reputable university;
-A minimum of one year post NYSC experience.
Persons Specifications
-Must have good project management skills;
-Must have the ability to analyse technical drawings, bill of quantity and other technical reports;
-Must be proficient in the use of computer aided design tools;
-Must have a good knowledge of administrative rules and regulations;
-Must have the ability to provide input to business processes re-engineering, implementation of new system.
Job Title: REGIONAL SUPPORT OFFICERS
Duties and Responsibilities
-Issue consumables to regional branches;
-Receive stock items from suppliers;
-Work closely with branch productivity support officer (PSO) to communicate schedules and schedule changes;
-Maintain equipment and facilities in all regional branches;
-Review and endorse service completion form;
-Appraise cost estimates of vendors.
Qualifications and Experience
-A first degree from a reputable university;
-A post graduate degree in any relevant discipline and a professional certification will be an added advantage;
-A minimum of 3 years cognate experience.
Person Specifications
-Must have the proven ability to successfully negotiate rates, terms and conditions of agreements;
-Must have good negotiation skills;
-Must have the ability to contemplate and propose viable alternatives.
F. CREDIT ADMINISTRATION
Job Title: HEAD OF CREDIT ADMINISTRATION
Duties and Responsibilities
-Periodic credit review and analysis of the risk assets portfolio of assigned regions;
-Report exceptions promptly to management;
-Carry out review of collateral pledged for facilities and report exceptions;
-Provide status report for major facilities slated for re-structuring/renewal;
-Classify facilities for the assigned regions in line with the prudential guidelines.
Qualifications and Experience
-A first degree from a reputable university;
-A postgraduate qualification and a professional certification will be an added advantage;
-A Minimum of 7 years experience in core credit risk management.
Persons Specifications
-Must possess a sound knowledge of credit risk management;
-Must have sound credit knowledge;
-Must be analytical;
-Must have basic banking knowledge;
-Must have a customer service orientation.
Job Title: CREDIT ADMINISTRATION OFFICER
Duties and Responsibilities
-Conduct periodic credit review and analysis;
-Carry out a loan review of the risk assets portfolio of assigned regions;
-Report exceptions promptly to management;
-Carry out review of collateral pledged for facilities and report exceptions;
-Provide status report for major facilities slated for re-structuring/renewal.
Qualifications and Experience
-A first degree from a reputable university;
-A postgraduate qualification and a professional certification will be an added advantage;
-A minimum of 4 years experience in core credit risk management.
Persons Specifications
-Must possess a sound knowledge of credit risk management;
-Must have sound credit knowledge;
-Must be analytical;
-Must have basic banking knowledge;
-Must have a customer service orientation.
Job Title: HEAD OF CREDIT ANALYSIS
Duties and Responsibilities
-Periodic credit review and analysis of the risk assets portfolio of assigned regions;
-Report exceptions promptly to management;
-Carry out review of collateral pledged for facilities and report exceptions;
-Provide status report for major facilities slated for re-structuring/renewal;
-Classify facilities for the assigned regions in line with the prudential guidelines.
Qualifications and Experience
-A first degree from a reputable university;
-A postgraduate qualification and a professional certification will be an added advantage;
-A Minimum of 7 years experience in core credit risk management.
Person Specifications-Must possess a sound knowledge of credit risk management;
-Must have sound credit knowledge;
-Must be analytical;
-Must have basic banking knowledge;
-Must have a customer service orientation.
Job Title: CREDIT ANALYST
Duties and Responsibilities
-Conduct periodic credit review and analysis;
-Carry out a loan review of the risk assets portfolio of assigned regions;
-Report exceptions promptly to management;
-Carry out review of collateral pledged for facilities and report exceptions;
-Provide status report for major facilities slated for re-structuring/renewal.
Qualifications and Experience
-A first degree from a reputable university;
-A postgraduate qualification and a professional certification will be an added advantage;
-A minimum of 4 years experience in core credit risk management.
Person Specifications
-Must possess a sound knowledge of credit risk management;
-Must have sound credit knowledge;
-Must be analytical;
-Must have basic banking knowledge;
-Must have a customer service orientation.
Click here to Apply
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